Documentation/User Manual

YABANDPAY · DOCUMENTATION

YabandPay Merchant Portal

Explore the merchant portal and support through live chat, email and your account manager.

1. Introduction

The YabandPay merchant portal is a payment management center built for merchants. You can:

  • Manage each of your transactions.
  • Manage the payment methods for your account.
  • Download transaction details and clearing reports.

2. Customer support

As a YabandPay merchant, you can contact us through several channels.

2.1. Live chat

Open the portal and select live chat in the left-hand menu to contact our team. We respond promptly and accurately during business hours: weekdays, 9:00–17:00.

2.2. Email

You can email info@yabandpay.com at any time. Include your company name or MID so we can help you resolve the issue quickly.

2.3. Your account manager

If you have a dedicated account manager, contact them directly for faster, more targeted assistance.

YabandPay Merchant Portal interface